Refund policy

Refund Policy

At Babistan, we want you to be completely satisfied with your purchase.
If something isn’t right, here’s our return policy:

  • You can return items within 7 days of receiving your order.

  • The item must be in the same condition you received it — unused, unworn, and with all original tags attached.

  • Customers are responsible for sending the parcel back to us at their own expense.

  • To start a return, please email us at support@babistan.com
    If your return is approved, we will process your refund within 7 working days after receiving the item back.

Please note:

  • Shipping Fee will be deducted from the total refund amount.

If you have any questions about your return, please contact us at support@babistan.com and we’ll be happy to help.


Exchange Policy

If you’d like to exchange an item for a different size or design, we’re happy to help.

  • You can request an exchange within 7 days of receiving your order.

  • The item must be in the same condition you received it — unused, unworn, and with all original tags attached.

  • Customers are responsible for sending the parcel back to us at their own expense.

  • Once we receive and approve the exchange request, we will ship the new item.

  • Shipping Fee will be charged for sending the new article.

For exchange requests or further assistance, please email us at support@babistan.com.