Refund policy
Refund Policy
At Babistan, we want you to be completely satisfied with your purchase.
If something isn’t right, here’s our return policy:
-
You can return items within 7 days of receiving your order.
-
The item must be in the same condition you received it — unused, unworn, and with all original tags attached.
-
Customers are responsible for sending the parcel back to us at their own expense.
-
To start a return, please email us at support@babistan.com
If your return is approved, we will process your refund within 7 working days after receiving the item back.
Please note:
-
Shipping Fee will be deducted from the total refund amount.
If you have any questions about your return, please contact us at support@babistan.com and we’ll be happy to help.
Exchange Policy
If you’d like to exchange an item for a different size or design, we’re happy to help.
-
You can request an exchange within 7 days of receiving your order.
-
The item must be in the same condition you received it — unused, unworn, and with all original tags attached.
-
Customers are responsible for sending the parcel back to us at their own expense.
-
Once we receive and approve the exchange request, we will ship the new item.
-
A Shipping Fee will be charged for sending the new article.
For exchange requests or further assistance, please email us at support@babistan.com.
